This Privacy Policy explains how Mahalakshmi Multispeciality Hospital (“Hospital,” “we,” “our,” or “us”) collects, uses, stores, processes, and protects personal information obtained through our website, appointment requests, medical consultations, diagnostic services, inpatient and outpatient care, emergency services, and other healthcare-related interactions. We are committed to protecting patient privacy, maintaining the confidentiality of medical records, and handling personal information responsibly in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, and other relevant healthcare regulations. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
We collect only the information necessary to provide healthcare services, manage appointments, ensure patient safety, and improve our services.
When you visit our website, we may automatically collect:
Medical records, health information, diagnostic data, treatment information, and related healthcare records may constitute sensitive personal information and are processed only with appropriate consent or as permitted by applicable law.
We use personal information solely for legitimate healthcare, operational, administrative, and legal purposes.
We recognize the confidential nature of personal health information and medical records. Patient information is accessible only to authorized doctors, nurses, healthcare professionals, administrative staff, and approved service providers who require access for treatment, operational support, or legal compliance. We maintain reasonable administrative, technical, and organizational safeguards to protect patient confidentiality and privacy.
We do not sell, rent, trade, or commercially distribute personal information. Personal information may be shared only in the following circumstances:
Where disclosure is required by law, court orders, government agencies, regulatory bodies, or statutory obligations.
Authorized providers supporting:
All service providers are required to maintain confidentiality and comply with applicable privacy obligations.
Where disclosure is necessary to protect the health, safety, or vital interests of a patient or another individual.
Our website may use cookies and analytics technologies to:
Users may disable cookies through browser settings; however, certain website features may not function properly.
We retain personal information and medical records only for as long as necessary to:
Retention periods may vary based on healthcare regulations and applicable laws.
Subject to applicable laws, patients may have certain rights regarding their personal information and medical records. These rights may include requesting access to information maintained by the Hospital, seeking correction of inaccurate, incomplete, or outdated information, and withdrawing consent for specific data processing activities where legally permitted. Patients may also request the deletion of personal information when retention is no longer necessary, subject to applicable legal, medical, and regulatory record-keeping requirements. Additionally, individuals may submit concerns, complaints, or requests regarding privacy practices and the handling of their personal information through the Hospital’s designated grievance redressal process.
We implement appropriate administrative, technical, physical, and organizational safeguards to protect personal information against:
Although we strive to maintain robust security measures, no method of electronic storage or transmission can guarantee absolute security.
Our website may contain links to external websites, healthcare resources, social media platforms, insurance providers, or partner organizations. Mahalakshmi Multispeciality Hospital is not responsible for the privacy practices, content, or security measures of third-party websites. Users are encouraged to review those privacy policies independently.
Information relating to minors is collected only through parents, legal guardians, or authorized caregivers and solely for legitimate healthcare purposes. We do not knowingly collect personal information from children without appropriate authorization where required by applicable law.
We may update this Privacy Policy periodically to reflect changes in legal requirements, healthcare practices, technologies, or hospital operations. Updated versions will be published on this page along with a revised effective date. Continued use of our website and services after such updates constitutes acceptance of the revised Privacy Policy.
For questions regarding this Privacy Policy or requests relating to personal information, please contact:
Mahalakshmi Multispeciality Hospital
Website: https://mahalakshmihospital.com/
Email: mmhupt@gmail.com